Last updated: 1/7/2026
To create an account, click on the "Log in or sign up" button in the header menu. You can sign up using your email address or connect with your Google account for a faster registration process.
Use the search bar at the top of the page to search for events by name, location, or category. You can also browse events by visiting the Events page from the main navigation menu.
Click on any event to view its details. Select your preferred date and time slot, choose the number of guests, and proceed to checkout. You'll receive a confirmation email once your booking is complete.
Yes, you can cancel your booking from your account settings or by contacting our support team. Please note that cancellation policies may vary depending on the event organizer's terms.
You can contact event organizers directly through their profile page or by using the messaging feature available on each event page. Organizers typically respond within 24-48 hours.
If you need additional assistance, our support team is here to help. You can reach us through the following channels:
Email: support@excitix.com
Response Time: We typically respond within 24-48 hours during business days.
You can update your profile information, change your profile picture, and manage your account settings from the "My profile" section in the user menu.
Control your privacy settings, manage who can see your profile, and adjust notification preferences from the Account settings page.
Event organizers can create and manage their events from their profile dashboard. You'll need to verify your account before creating events.
We accept major credit cards and digital payment methods. Refund policies are set by individual event organizers and are clearly displayed on each event page.
